Katoomba Medical Practice is committed to providing high quality health care to the community of the Upper Blue Mountains.
Caring for the whole community.
Katoomba Medical Practice was opened in 2008 and is a fully accredited AGPAL practice having met all the standards for General Practice. We are committed to providing a high level of family medical care to the patients of the Upper Blue Mountains and surrounding areas. The Practice is locally owned and operated and our doctors and staff live locally.
Ample parking is available in the council car park at the rear of the practice, and there is a ramp for wheel chair access.
We are conveniently located next to Greenwell and Thomas pharmacy.
The doctors and staff at Katoomba Medical Practice are committed to providing a high level of medical care to you and your family in a caring and friendly environment.
Practice Hours: 8.30-5.00, Monday-Friday
For appointments call 024782 3888 to speak with one of our friendly receptionists or book online if you are an existing patient. Every effort will be made to accommodate your preferred time and doctor.
Telephone consultations are available to eligible patients.
Emergencies will always be given priority and reception will always try to contact you if there is any unforeseen delay.
A longer appointment may be necessary if you have complex problems so please advise the receptionist at the time of booking.
If you are unable to keep your appointment we ask you call the Practice to cancel or reschedule within two hours of the appointment time.
If you repeatedly fail to attend appointments a fee may be charged or we may be unable to make further appointments for you at the Practice.
Failure to attend or give adequate notice of cancellation may incur a fee.
GPs in the practice may be contacted during normal opening hours. If the GP is with a patient, a message will be taken and the reception staff will advise you when it is likely that the GP will return your call. In an emergency your call will always be put through to a GP.
Emails: We do not use email to communicate with patients.
Patients are asked not to use email to request information or communicate with the Practice.
We have chosen to communicate with patients by telephone and text message where appropriate.
During Covid we have relaxed our email policy, as we have assessed that the security risks of email are outweighed by the benefit of reducing the need for patients to come to the practice to collect documents.
If you request a document to be emailed in doing so you will be deemed to have accepted the security risks associated with emails.
Text Messages: If you have provided us with your mobile number and given consent you may receive appointment and health reminders by SMS.
If you are a patient of the Practice and require a doctor after hours please phone 0247 82 388. A recorded message will advise you of the contact number for the on call Doctor. A fee of up to $200.00 may apply for after hour visits - this includes pensioners and health card holders.
In case of an emergency please call 000.
In case of an emergency please call 000.
Please communicate to Receptionists if your call is of an urgent nature and we will triage immediately.
Or Practice will always fit in a child or elderly patient on the day if there is concern that the issue is serious and requires immediate attention. Please communicate any concerns to our receptionist.
Katoomba Medical Practice is a mixed bill practice. Patients with a current pension of health care card and children under sixteen are bulk billed. All other patients are privately billed and are expected to pay at the time of consultation. We are able to process your Medicare rebate at the time of payment and deposit it straight to your bank account.
We endeavour to make your wait time as short as possible but due to unforeseen circumstances delays may occur. Our receptionist will keep you informed and notify you of wait times and delays.
Our Practice is committed to preventive care. You may receive a reminder notice from time to time offering you preventive health services appropriate to your care. If you do not wish to be part of this system, please advise your doctor.
The Practice does not discuss results over the phone. Your doctor will advise you during the consultation when your results are expected to be available. We will contact you if your doctor wishes to follow up the results of your test. It is important that all patients know their test results and an appointment should be made to see your doctor to obtain results.
We have a great team of doctors crossing a wide range of specialities.
Doctor of Medicine (University of Wollongong 2018)
An RACGP Registrar & a Katoomba local, Benjamin has enjoyed a career in diverse places like the Canadian sub-Arctic & the NT central desert. Benjamin believes people consist of complex physical, emotional, situational, historical & spiritual parts that impact their health in unique & often misunderstood ways. He has a particular interest in Indigenous health.
MBBS (Sydney University 1976) FRACGP.
Lives locally and has worked at the Practice since moving to the Upper Mountains in 2011. Medical Interests: General Medicine including women’s health, children’s health, skin cancer, geriatrics, dermatology, chronic disease management and prevention.
MBBS University of Sydney 2008. Diploma Child Health. FRACGP
Dr Kathryn is a Mountains local. Medical Interests: All aspects of General Practice including, women and child health, chronic disease management, and mental health.
MBBS (University of Newcastle) FRACGP.
Dr Jenner joined the practice in 2016 and lives locally Medical Interests: All aspects of General Practice including emergency medicine and chronic and complex care.
We take your privacy seriously
If you have any concern regarding the service we provide we would like to hear about it. Please feel free to speak with your doctor or reception. We take your concerns seriously and the Practice Manager will reply to you with an explanation on how we will address any issues raised.
The Healthcare Complaints Unit
Locked Bag 18
Strawberry Hills 2012
PH: (02) 9219 7444
Get in touch to book your appointment.
(02) 4782 3888
Katoomba Medical Practice
143 Katoomba Street
Katoomba NSW 2780
Katoomba Medical Practice acknowledge the Traditional Custodians of the land on which we work and live, and recognise their continuing connection to land, water and community. We pay respect to Elders past, present and emerging.